Articles on: Delivery

Why Haven't My Shipping Information Been Updated?

After we successfully dispatch your order from our warehouse, it takes some time for the shipping carrier to update the info. Once the shipping carrier updates the information, you can see the update. Use the link below to track your order.
https://www.mommesilk.com/apps/parcelpanel
If there is still no shipping information after a few days, please email us at hello@mommesilk.com. Our CS team members will get back to you within 24 hours and check the order status.

Updated on: 05/16/2024

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