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Why Was I Charged For Customs And Import Duties?

Sean Jin avatar
Written by Sean Jin
Updated over 5 months ago

Your order may be subject to import duties or taxes, which are levied once your package reaches your country. Please provide us with the payment receipt and we will compensate our customers for customs charges. The duty fees differ from the destination customs authorities.

If the buyer refuses delivery of the shipment, the buyer is responsible for payment of all return duties and taxes; in this case, return shipping charges will be billed to the buyer's payment. Shipping fees are not refundable for undelivered shipments or refused shipments.

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