Please email us your shipment receipt and the tracking number so we can follow up with the carrier if it goes missing. Your return and exchange process might be delayed if you don't send the tracking information.
In addition, we need to confirm the condition of the returned item before issuing a refund. Please send us emails if you want a quick refund. We will notify our warehouse to check the packages. If we do receive your return, we will make a refund to you ASAP. Please wait for some time. Thanks for your patience.