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Why Is The Tracking Number Not Working?

Sean Jin avatar
Written by Sean Jin
Updated over 5 months ago

When we ship our packages to you, there might be no immediate updates from the shipping company because your package is in transit. Once it has reached the next sort facility, it will update. It may take a couple of days to see any activity once the order is shipped from our company.

If there is still no shipping information after a few days, please email us at [email protected]. Our CS team members will get back to you within 24 hours and give feedback to you.

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